Refunding Merchandise Sold In Event Forms
The new Event system now integrates with Shop system to offer a more manageable avenue to cross-sell merchandise into your event forms.
Should an entrant withdraw from your event and also have a merchandise fee attached to them, it is...
Why have I not received my funds for any Merchandise sold?
If you have not received your funds for your fulfilled Merchandise orders it is most likely due to the items being read as Outstanding in the console.
To Complete these orders and therefore receive the funds for the Merchandise you...
How do I set up my donation items to have No Postage Required?
For your event you may want to ensure you have no postage applied to the products.
This can include donation items or any items that your participant will be picking up at the event.
To do this you will need to set the merchandi...
Why Is My Merchandise Not Appearing On My Events Form?
To ensure Merchandise appears on your OST Events form ensure you follow the guide here
The guide above will go through each step to ensure you have the correct elements in place for you to cross sell merchandise and provide you...