Members

Articles

Activating all Online Members in Bulk
Navigate to Membership  > Members . Click the filter icon, located next to the search bar on the Members Listing   3. Select ‘ Online’ as the Status and click Apply 4. The m...
Adding a New Member
Quick Steps:  Membership > Members > Actions > Add  >  Select Subscription > Select Member Type > Next Enter Member Email Address / Check   1. In One Sport Technology, select  Membership ...
Adding Member Links
Quick Steps: Membership > Members > Find Member > Actions > View > Link to Primary Member or Add Linked Member 1. In One Sport Technology, select Membership  from the top menu, then Members , search for the Member t...
Cancelling a Subscription from the Member Record
A subscription can be cancelled and refunded from the Member Record 1. Select the Membership  module from the top menu 2. Select the Members option from the left hand menu 3. Search for the relevant member you wish to cancel...
Generating Subscriptions for Members
There are two ways to generate a subscription through the back end of the system a) a new member being registered or b) as an existing member. Quick Steps:  Membership > Members > Find Member > Actions > Add Subs...
Member Listing Filter
Quick Steps: Membership > Members > Filter > Apply The member listing filter allows you to narrow down your listing to particular members by member status, financial status, and/or organisation. This is particularly useful if you n...
Member Status
Quick Steps: Membership > Members > Search Member > Status > Action > Update Member Status ACTIVE Active members are those members or records that your organisation deems to still be actively involved in your organisation...
Member Subscription Information
The members financial information regarding their subscription purchases is now found in the Member Record under the Financial tab In the Financial Tab you will see that the subscriptions are broken down into Subscriptions, Payments and Refun...
Members Transactions
Quick Steps: Click on the main menu Membership 1. Within One Sport Technology you are able to view all your transactions. 2. By clicking on the Members icon it will automatically populate a list of all transactions. Additional...
Multiple Registrations within different Organisations
Registration for NEW members registering at multiple organsiations: 1. Member selects it's Primary club from the portal, and clicks on Registration to select it's primary club membership subscription and completes their details ...
Multiple Registrations within the same Organisation
Option 1: Registration for multiple NEW members: Member One: Clicks on Registration and selects their subscription. Member one completes their details When at the check out screen, there is a the option to Add another registration....
OST Merging Member Records
Quick Steps: Membership > Members > Click on Member > View > Actions > Merge User Record > Fill in required detail > Merge With User Steps for merging a member: 1. Click on Membership  and then Members ...
Pay Outstanding Subscriptions from the Membership Portal
The ability for a member to login to the membership portal and pay off an unpaid subscription has now been released.  
Paying and Activating a subscription from the Membership Portal
Quick Steps: Membership > Members > Search Member > Actions > View > Financial > Subscriptions > Actions > Pay 1. Select the Membership  module from the top menu 2. Select Members from the left hand menu ...
Refund a Transaction
Quick Steps:   Membership > Members > Search Member > View > Financial > Cancel > Cancel with Refund 1. In One Sport Technology, select  Membership , then  Members  from the left menu. Search fo...
Unlinking Members from Primary Account
Quick Steps: Membership > Members > Find Primary Member > Actions > View > Linked Members > Unlink > Enter New Email 1. In One Sport Technology, select  Membership  from the top menu, then  Members , sear...
View, Edit or Delete a Member Type
Quick Steps: Members > Member Types > Actions > Edit, View or Delete 1. In One Sport Technology, select Members  from the top menu, then Member Types  from the left menu.   2. Next to the relevant Member Typ...
Viewing Member History
Quick Steps:   Membership >  Members > View Member > Actions > History 1. In One Sport Technology select  Membership  and then Members  from the left menu. Search for a member and view their record ...
Viewing the Member Record
The Member Record has a more streamlined look in the OST system and the below article will help you navigate these tabs with ease 1. Select Membership  from the top menu 2. Select Members from the left hand menu 3. Search fo...