Adding Notes to an Order

Quick Steps: Shop > Order Management > Orders > Actions > Order Notes

1. Login to the One Sport Technology console, and select Shop from the top menu

2. From left menu, click on Order Management

3. Select Orders from the expanded left hand menu. You will automatically be placed within the All Orders tab, filter across to the Status you wish to view orders within, or remain within All Orders

4. Once you have located the relevant order, select Actions

5. Click on Order Notes from the drop down menu. As you add notes to the order, they will be stored as individual messages and each message will appear as a log with the date and time and the user who is logging the note.