Emailing Customers

Emailing an Individual Customer

Quick Steps: Shop > Order Management > Orders > Search for the customer > Actions > Email Customer > Complete required fields > Email

1. Login to One Sport Technology and select Shop from the top menu

2. Select Order Management from the left hand menu

3. Click on Orders from the expended left menu

4. Find the relevant member to send the email to, and click Actions

5. From the drop down menu, select Email Customer and complete the required fields:

  • Sender Name: The name that will appear the email was sent from
  • Sender Email Address: The email address that will appear the email was sent from
  • Subject: The subject line of the email
  • Email Text: The body of the email you wish to send to the customer

Emailing a Group of Customers

Quick Steps: Shop > Analytics > Sales Analysis > Actions > Email > Complete required fields > Email

1. Login to One Sport Technology and select Shop from the top menu

2. Select Analytics from the left hand menu

3. Click on Sales Analysis from the expended left menu

4. Find the relevant Product to send the email to, and click Actions

5. Click on Email, and complete required fields:

  • Sender Name: The name that will appear the email was sent from
  • Sender Email Address: The email address that will appear the email was sent from
  • Subject: The subject line of the email
  • Email Text: The body of the email you wish to send to the customer