Managing your gift vouchers

Managing your gift vouchers:

Quick Steps: Shop > Order Management > Gift Vouchers

Fifth column displays the status of the voucher, a tick means the voucher is activated and a cross means it has been deactivated

View a gift voucher:

Quick Steps: Shop > Order Management > Gift Vouchers > Actions > View

Voucher Type: Paper is a manual gift voucher created and Email refers to a voucher purchased online

The serial number and password will also be displayed which is what the customer requires to redeem their voucher

Name: Recipients names
Phone: Contact number within the order
Issue Date and Expiry date: When the voucher was initially issued and when it is valid to
Value: Amount the voucher is worth
From email address: Senders email address
Recipient email address: The person who will receive the voucher

Edit a gift voucher:

Quick Steps: Shop > Order Management > Gift Vouchers > Actions > Edit

You are able to edit all fields except for the gift voucher amount

Manually pay or deduct an amount:

Quick Steps: Shop > Order Management > Gift Vouchers > Actions > Pay

An Administrator has the ability to pay/deduct an amount from a gift voucher.
A Use Gift Voucher box will appear where you will be able to place the amount you wish to deduct from the voucher. Click Submit Payment.

Send a duplicate gift voucher to the recipient:

Quick Steps: Shop > Order Management > Gift Vouchers > Actions > Send Duplicate 

Adding a gift voucher manually

Quick Steps: Shop > Order Management > Gift Vouchers > Actions > Add



Voucher Type: Whether it is Paper or Email. Paper is a manual gift voucher created and Email refers to a voucher purchased online
Name: Recipients names
Phone: Contact number of the purchaser
Expiry date and expiry time: When the voucher is valid to
Value: Amount the voucher is worth
From email address: Senders email address

Recipient email address: Person who will receive the voucher

The serial number and password will now automatically be generated