System Information

Articles

Why am I Receiving High Bounce Rates for my Email Campaigns
When an email campaign is sent, there is a potential that emails may "bounce" back from your recipients. These "bounces" can be classed as a Hard Bounce or Soft Bounce . (For more information see What’s a Hard Bounce/So...
Instructions for modifying DNS records
Below are links to instructions from commonly used DNS providers for changing their TXT records. If you have a different host, they may have their own instructions, or one of examples below may be similar. Commonly used domain hosting software: ...
PCI Compliance
SportsTG utilises Braintree for it payment services, and do not store any credit card details ourselves Braintree is a validated Level 1 PCI DSS Compliant Service Provider. They are on Visa's Global Compliant Provider List and MasterCard&#...
Browse Button Not Appearing in Classic Console
Older version of Chrome Google Chrome has recently changed default settings for displaying Adobe Flash content, and this may be why your browse button is not appearing. To change this setting, follow the steps below: 1.   Within your Googl...
Settlement Period
The settlement period runs Saturday Midnight to Friday 11.59pm. These are then processed on the following Friday, and will appear in your bank account the following Monday or Tuesday dependant on your banking provider. The settlement period tha...