I can't see any entry types when I select Register Here
When taking registrations for an event there are certain things that need to be set correctly in order for the registrant to be able to pay. One common setting that is overlooked is turning the entry types to active
If the entry types are...
Entrants cannot reach the payment screen and are sent back to Home Page
This is another common set up error that stops people from being able to register for your event. You will find that your entrants are able to select their entry type and enter their personal details before they are taken back to the event home page...
Entrants cannot enter card details
In some cases your entrants will not be able to see the section where they should enter their credit card details as shown below
This is usually due to the browser or software enabled on their computer
The payment details box is an ...
Event is currently Offline or Closed
There are times when people trying to register go to your event page and see the below message
This can be caused by two different areas and these are listed below
The first is that the event is in an Offline mode and this is change...
Entrants Are Linked to the Wrong Members
In some instances your entrants can link themselves to a member in your Members Listing. This is a handy feature and allows you to easily jump between your entrant and their member history
There are however some instances when the entrant...