Classic Shop - Troubleshooting Guide

Articles

How to Deal With International Orders and Suspect Transactions
Year on year trends show that fraudulent transactions increase dramatically towards the Christmas period, and so we would like to take the opportunity to urge our clients to adopt the utmost vigilance when it comes to the fulfilment of international...
Shop Window
Only applies to Layout Option 6. The Window tab allows you to create a shop home page from scratch. It is a blank canvas to be laid out however you wish. This option is generally used by clients with graphic design backgrounds in which mu...
Image Specifications
Quick Steps: Shop > Shop Settings > Options > Images When uploading images to your online shop it is essential they are the correct size.  1. To upload images for the design of your form go to  Shop.  2. Cli...
How Do I Test My Shop And Set It Live?
When setting up your Shop in the SportsTG system, we recommend that before you set it to Live , that you process Test transactions to ensure that your system is set up exactly as you would like it to display to your customers. To do so, g...
How do I Change the TimeZone that is Set in my Shop?
Quick Steps: Shop > Options > Edit > Timezone Shop is set to automatically default to AEST as it's timezone, so you can change the timezone to match where your Organisation is placed within the Options area. 1. To make t...
What Is A Meta Tag And How Can I Use It On My Shop Page?
Quick Steps: Shop > Options or Shop > Products > Edit or Add Within the Shop Options as well as within Products it will ask you to place Meta Tags to help Search Engines find your Shop and Products. Meta Tags are keywor...