Classic Membership - Troubleshooting Guide

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When will Member Number be applied?
Information on how to set up automatic membership number, please see Member Number Allocation TIERED ORGANISATIONS If your Organisation is in a tiered environment where your membership numbers are automatic and set from one of the ti...
Cannot edit a members Member Type in their record
If you have a member record where you cannot change the Member Type associated to that individual this is caused by a member transfer.  When a member is transferred to a new club their entire member history is moved with them, the new club...
How Do My Members Change Their Payment Details
When your members go to renew their membership they may find that their previously used credit card or PayPal account appears as an option for payment. These details are being retrieved from the payment gateway in order for their renewal process to ...