Emailing Event Entrants

Quick Steps: Go to Events / Event Console / Email / Email Entrants


1. Within the Management Console, select Events from the top menu, then Event Console next to the required event

2. Select Email from the expanded left menu

3. Click Email Entrants at the top of the page

4. Select the Entry Status you would like to send the email to, as well as the Entry Type, then click Next

5. If you have set up an email template you can choose to use this, or leave the selection as Blank Template, then click Next

6. Complete the details for the email, ensuring you have entered the right email address (as this is the email entrants can reply to), and a subject line

7. Once you have setup and completed the email, click Send Email

If you would like to email a single entrant:
1. Select Entrants from the expanded left menu

2. Use the Search and Filters to locate the entrant that the email will be sent to

3. Click Email next to the entrant's name

4. If you have set up an email template you can choose to use this, or leave the selection as Blank Template, then click Next

5. Complete the details for the email, ensuring you have entered the right email address (as this is the email entrant can reply to), and a subject line. Once you have setup and completed the email, click Send Email
 

Additional Information

You should always ensure that you have entered your information into both the HTML and Plain Text tabs as different email clients will use the different email options and this ensures that all recipients can view the email.