Quick Steps: Shop > Products > Product Reviews
Product Reviews allow customers to rate products, as well as create reviews of products, and then give administrators the ability to approve or deny these reviews before they display on the Shop store, as well as write a response to a review if required.
1. Within the Management Console, select Shop from the top menu, then Products from the left menu.
2. Select Product Reviews from the expanded left menu. Here you will see a list of all current Product Reviews that have been placed by your customers.
3. Within Product Reviews you have the following options:
- View the Product Review
- Approve the Product Review for publication on your store
- Delete the review
- Verify the review as a legitimate review
- Write a response to a review
Additional Information: Research suggests that customers are more likely to trust a product that has been positively reviewed, and this gives you a way for customers provide that feedback and encourage other purchasers.