New Articles

  1. How to search transactional emails

    You can do this through the Transactional Email Log. This allows you to search for the last 30 days any email that has been sent out for a shop online purchase. This includes confirmation email, gift voucher email, refund receipt, click & c...
  2. Membership & Event merchandise cross sell check list

    To ensure you have correctly set up your product to appear in your membership or event form go through the below checklist. Product Set Up If you do not know how to set up your product please refer to the guide:  A dd A Product ...
  3. Adding an entrant to an Individual Event

    When an entrant has been added manually or would like to be in an additional event within your event you will need to add them to this sport manually. The steps to do this are below  Login to the event console  Select Events ...
  4. Adding an Individual Entrant

    It is possible to add a single entrant to your event from the back end of the platform. To do this you will need to follow the below steps  Go to your event in the listing and select View  From here select the Entrants men...
  5. PCI Compliance

    SportsTG utilises Braintree for it payment services, and do not store any credit card details ourselves Braintree is a validated Level 1 PCI DSS Compliant Service Provider. They are on Visa's Global Compliant Provider List and MasterCard&#...
  6. Viewing Payment on Invoice Settlements

    Quick steps: Shop > Order Management > Settlements > Type 'Invoice' > Actions > Export When Payment on Invoice is enabled it will show as an option to make payment at the checkout. The customer will be able to select Cr...
  7. Creating a News Category

    Having categories for your news articles will allow you to have multiple news modules on different pages that only display certain articles and events  To create a new news category please follow the steps below  The first&nb...
  8. Member Form Export

    The Member Forms Export will provide a listing of all members attached to a specific Member Type, and their corresponding contact details, form answers, member type number, member status and financial status. It is useful when you wish to report on ...
  9. Entrants Are Linked to the Wrong Members

    In some instances your entrants can link themselves to a member in your Members Listing. This is a handy feature and allows you to easily jump between your entrant and their member history  There are however some instances when the entrant...
  10. How to add Limited Stock Badge to your products

    Limited Stock Badge allows for you to display a call to action to your customer on the Category Landing Page & Product Landing Page. It will also display how many units left if it hits the threshold of limited stock you have set in the cons...